Privacy Policy
Effective Date: 28th April 2025. Last Updated: 28th April 2025
1. Introduction
Charlie Hide, trading as Hidecreative ("we", "our", "us"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Postal address (if provided)
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Phone number (if provided)
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Project details
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Payment information
3. How We Collect Information
We collect personal information through:
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Direct communication (e.g., email, phone calls)
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Contact forms on our website
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Invoicing and accounting systems
4. Why We Collect Your Information
We collect your information to:
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Communicate with you regarding projects or inquiries
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Deliver agreed services
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Send invoices and manage accounts
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Comply with legal obligations (e.g., tax records)
5. How We Store and Protect Your Information
Your personal data is stored securely using password-protected devices and trusted service providers. We implement appropriate technical and organizational measures to protect your information.
6. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with:
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Accounting or invoicing service providers
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Legal authorities if required by law
7. How Long We Keep Your Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, typically for up to 6 years to comply with tax and legal obligations.
8. Your Rights Under UK GDPR
You have the right to:
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Request access to the personal data we hold about you
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Request correction of any inaccurate information
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Request deletion of your personal data (subject to legal requirements)
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Object to the processing of your personal data
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Request the transfer of your data to another service provider
To exercise any of these rights, please contact me at info@hidecreative.com.
9. Cookies
Our website may use cookies to enhance user experience and analyze website usage (e.g., Wix platform cookies, Google Analytics). You can manage your cookie preferences through your web browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Effective Date."
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact: